Incoho, Inc. is a leading provider of affordable outsourced debt collection, accounts receivable (AR) management services, telemarketing, lead generation and appointment setting, Internet research, and data entry services. Operating since 2001, Incoho, Inc. is headquartered in Chicago, IL, and employs a network of collectors in North America. Our American and international call centers are staffed by skilled, experienced, and knowledgeable agents.
We take a consultant’s approach to understand our clients’ business needs, tailor-fitting our services. We establish a framework for sharing the right data in a timely fashion so that it’s actionable. With a strong North American presence, clients benefit by having a strategical partner who can immediately address emerging needs.
upstream consulting and downstream outsourcing services
In 2009, several founders created Incoho Consulting Group in Chicago to help deliver consulting services around strategy, customer satisfaction, technology, and other services. More recently, ICG has begun spinning off new technology ventures based on solutions to problems identified by the consulting work. This has allowed for sharing work between the consulting business, the technology ventures, and the Incoho outsourcing platform. Yes, we are one of our own clients.
With the unique blend of upstream consulting and downstream outsourcing services, of agents and management on two continents, and a culture that encourages fun and innovation (and results in the lowest turnover in the industry), Incoho now can offer services to all companies that in the past were only available to large companies. We match low service costs with highly skilled expertise to deliver results, even for more challenging work. This combination results in tailored and flexible execution adapted specifically to our client’s business objectives while maintaining an unwavering dedication to exemplary customer service.
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“Efficient performance. Exceptional service. Great results.”
At Incoho, our people are truly our greatest assets!
Here’s a sample of some of the folks that give us our unique mojo!